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    The employee time clock

     

    Many of us still remember those punch clocks that our parents used to punch in and out of work, these machines were planned to keep an eye on the time employees spent and hopefully worked at the work place. For many years, companies have relied on employee time clocks to accurately record how many hours are worked by each employee every week. Even though clocks have changed, these companies need to have some type of system that they can use to create payroll and ensure employees are getting paid for each hour worked. Employees these days use cards that they swipe along a slot, which reads their name and records the time they clocked in. Employees must also clock out each day the same way. After the pay week is over, the central computer system tallies every employee’s hours and prints them out on a spreadsheet. This makes the payroll process efficient and rids much human error. The employee time clock is something that has been tied to the factory and to productiveness, it is very surprising to learn that a lot of workers during the years have tried to find creative ways of using the time clock to their advantage, it is even more surprising to understand how much time and effort was spent into making sure that the time clock was always one step ahead and that company rules made absolutely sure that no one even thought of messing with it. The employee time clock is usually located near a main entrance or break room area. Employees who do not get paid for lunch breaks must clock out during lunchtime. It is against any companies policy to use another employees time card or to clock in or out for them. This type of behavior usually results in both employees being fired. It is considered fraud to use another person’s time card. The employee clock is a time saver in that payroll hours are automatically added up by the computer system. This is not to say the machines are perfect. Sometimes the magnetic stripe on the machine or the card does not work properly, so an employee’s time will not be recorded. Other times an employee might forget to clock in after lunch. These errors will need to be fixed in the computer system. The employee clock will also be around for payroll needs. Even though there have been advancements made to make the clock more efficient, the principle of the employee clock will not change. Hourly employees need a way to keep track of their timepanies need logical ways to record and monitor an employees time to ensure they are putting in the hours they need to continue being a productive employee. With the development of computer software and better time clocks the old fashioned time clock slowly disappears from our lives, but new and better tools are added daily to ensure employees time is well spent.

         
    The evolution of employee motivation

     

    The concept of employee motivation is not at all a new idea. It has been around as long as there have been employees and employers. While the concept itself is not new, new research and awareness have made new aspects of employee motivation not only a possibility, but a reality in the world today. It was not at all uncommon in the past for an employer to offer some system of rewards and privileges as a means of employee motivation. Recent thinking however has given way to the fact that this process may actually alienate other workers who, for whatever reason, may not be as capable in a particular field or endeavor. Ultimately, the belief was that this was actually contrary to effective employee motivation and in reality, decreased employee productivity. Since the main idea behind employee motivation is to increase worker productivity, this was seen as very limited in scope and detrimental in the long run regarding employer-employee relations. Recent beliefs and ideas have introduced new concepts to the field of employee motivation. One of the most common “new” areas of growth in the area of employee motivation is through the use of work teams. This concept of employee motivation had its major start in the aerospace industry. It allowed a group of dedicated employees to focus together as a team on any given project. This idea of employee motivation worked especially well since it allowed for creative input from a number of employees without restricting the thought of any single person or alienating any one employee in particular. When the projects went well, the employees were celebrated as a group or as a team, offering employee motivation to the whole group instead of to any one individual. This concept of employee motivation has since evolved and become common in many fields of study. There are a number of seminars offered which are specifically designed and promoted as a means to offer not only employee motivation, but to create an atmosphere of team work that is surprisingly beneficial to worker productivity. By allowing the people to work together as teams, and as is often the case in these seminars, making any one employee’s success dependent on the ability of the team as a whole, the workers are unified and become more closely knit and function much better together. This has had profound and far reaching effects in the area of employee motivation.

         
    The exit strategy you must have if all goes right

     

    After a few years, you might find yourself with a successful home business. After a few more, you might find yourself sick of it and ready to retire, only to realise that you have no idea what to do with the business and all the customers who rely on you if you take that course of action. Here's what you need to do to get out of your business without destroying it, and come away with a good nest egg. Selling Your Business. A business has more value than you might expect. As a rule, businesses are bought and sold for somewhere between one and two years' worth of their profits. If you wonder why, consider that the person buying a business gets not only a proven business model, but also all the marketing materials and other intellectual property (trademarks, copyrights, patents), an existing customer base, and years of built-up goodwill. Home businesses, however, can be more problematic to sell than other businesses, for the simple reason that they do not come with business premises. You might have the best luck allowing one of your larger competitors to do a 'takeover' of your business, in which they are mostly paying for your name, branding and customers. This can be lucrative for them, as they get to both eliminate a competitor and expand their own business at the same time. You will need to put some effort in to make your business attractive to potential buyers -- do some analysis on what each element of the business is worth. Show that you have made lots of sales in the past and will make many more in the future. Above all else, buyers are looking at your balance sheet, and the business' potential for growth. They're in this because they want their future earnings to be more than the amount they pay, and if you can demonstrate that they could make that happen quickly then they'll have no reason not to buy. Getting the Right Price. Don't sell your business to the first person who offers, however good their offer might sound -- you need to get offers on the table from everyone you can think of who might be interested. You may even find that they're quite willing to have a meeting with you as a group, and get into a little bidding war. Alternatively, if you already have staff, you may wish to offer them the option to bid too, providing them with a finance agreement. Before you do anything like this, though, it's good to get your lawyer and your accountant to advise you on the best course of action. You will do better on the price of your business if you've planned your sale in advance, instead of waiting to the last minute. The people who get the best prices are the ones who take years to sell their business, and are always prepared to walk away from the negotiating table. Time to Skim. One thing you need to remember when you sell your business is that if there are any shareholders other than yourself, they need to receive their percentage of the business' final sale price. Depending on the terms of the agreement, you may have to buy their part of the business before you can sell it, or give them the option to buy your part before you offer it on the open market. On top of that, you will also have to pay tax on the sale of your business. Always consider how much an offer is going to be worth to you after tax, not before. Starting from a Powerful Position. Once you've sold your business, there's one thing left that you can do. With the lump sum you just got from the sale, you're in a great position to start a new business! If the sale didn't include your equipment, then it shouldn't be too hard to get started again -- and this time, you'll have a lot of money to invest. Not only that, but you've proven yourself to be good to lend to, so any finance you need should be far easier to obtain. Keep building businesses and selling them every few years, and you can quickly get hold of the resources to build something truly great. Good luck!

         
    The impact of sickness absence among workforce

     

    : Studies have revealed that sickness absence, from short-term and longer-term sickness, is one of the major reasons for employee absences. Stress is also emerging as a major factor with its impact higher compared to earlier periods. Any absence management program would hence require special focus on sickness absence. Different Kinds of Sickness Reported for Sickness Absence Minor illness such as colds, flu, stomach upset and headaches are the most frequently reported kinds of sickness, among both manual and non-manual employees. Employees might just call in sick reporting such problems. Manual workers engaged in physically demanding work tend to suffer more from physical ailments like back pain and musculo-skeletal injuries. For non-manual employees stress is a major problem, with one study reporting it as the second most frequent type of sickness, after minor illnesses. Recurring medical conditions is another major contributor to sickness absence. Stress-Related Sickness Absences Excessive and sustained pressure of work can lead to stress when it goes beyond acceptable levels of pressure. In such cases, employers can be held liable for compensation payments for stress-related injuries. Even psychiatric disorders can result where employees have to work in a confusing, non-rewarding and non-empowered manner, without support and understanding from their managers. Stress adversely affects health, happiness and performance at work. Even without compensation payments, stress can cost the employer in the form of lower level of employee performance. Stress is not a single illness, but a range of health problems arising from varied kinds of work pressures. Under law, employers are obliged to assess stress risks in workplace and manage things in a way to reduce incidence of stress. Impact of Stress Assessment on Sickness Absence Even without the compulsion of law, enlightened employers would recognize the impact of stress risk assessment and remedial workplace measures. Stress is estimated to cause the highest level of sickness absence in this century. Interacting with employees through questions, attitude surveys and job satisfaction surveys are the typical ways for stress-risks assessment. The assessment seeks to assess whether:

    • Employees find jobs too demanding
    • Employees are able to control how the work is done
    • They receive adequate support from colleagues and managers
    • They are clearly aware of their roles and responsibilities
    • They have to suffer unacceptable kinds of behavior from others
    • Organizational changes are affecting them unduly
    Reducing Sickness Absence The stress risk assessment factors mentioned above would give an idea of how stress can be reduced. Develop policies and job specifications that help employees understand their roles and responsibilities clearly. Give them some leeway in how the work is done. Create a workplace atmosphere where workers seek to help each other instead of find faults with each other. Educate the employees so that they are better able to cope with problems. For sickness absence in general, it is important to let employees know the procedures involved in availing sickness absence. Some kinds of short-term sickness might need only self-certification while others would need a doctor's certificate or even an examination by the company doctor. Employees need to inform their supervisors about their absence and the reasons for it. A return-to-work interview after a sickness absence, particularly short-term sickness, can help the organization identify real problems and take suitable measures. Managers can discuss the situation with the employee and help the latter with the problem. Managers are trained to conduct return-to-work interviews and to help employees with health-related problems. Sick pay is often restricted to discourage availing sick leave to the extent possible. With the help of occupational health specialists, organizations can take steps to reduce the incidence of occupational health risks at the workplace. Measures such as the above could have a significant impact on sickness absence. Conclusion Minor illnesses and stress are emerging as the major contributors to sickness absence. In certain industries, occupational health risks can contribute to increased sickness and absence. All organizations could benefit from carrying out a stress risks assessment survey of their workplaces, and adopting policies and job practices that reduce stress. A return-to-work interview by properly trained managers can help identify problems early, and help employees handle them.

         
    The importance of organization

     

    When you begin a business, you begin a challenge that is unlike any other. Suddenly your life is much more complicated than you ever thought it would be. The case is certainly no different with a food concession business. Some may think that it is much easier to deal with, but that is just not the case. While the concession trailer business is a difficult undertaking no matter what you do, there are many things that you can do to make your life easier. One of the most important traits to make sure that you perfect when opening and running any business is organization. Developing your organizational skills can help you have a much easier time with paperwork, routine for business, and can make your life easier in general. The first thing that getting organized can do for you is to give you help with your paperwork. Keeping track of income, expenditures and taxes is all a part of running a successful businessing up with an organizational system can help obliterate confusion. Having receipts, ticket books, and an up-to-date list of income and expenditures cuts down on clutter as well. Plus, when you need to find something, you can go right to the items you are looking for because they are well organized. There are several systems out there that you can put into place for your concession business. There are electronic tracking systems available or you can come up with a system that is all your own that can work for you. Taxes are something you must keep very close track of or it becomes difficult to prepare them when the time comes. Payroll is something else that organization can aid with if you have employees. Organization doesn’t just come in handy with regard to paperwork. It can also help when you are dealing with inventory and daily and weekly business routines. Listing the things you expect from your business operations and from your employees is a great way to make sure everything gets done when it is supposed to. Also, having a system for the stocking and restocking of inventory can make the business run a lot more smoothly. If you don’t have a system in place, do some research. The internet is a fantastic source of information. Also, asking people in this line of work the way that they handle their businesses can be of tremendous help. Organization is not simply for the business world. It can make your overall life better in general. Organizing your life will make things easier to find, save you time, and could even save you money. Wasting time looking for things you’ve misplaced and forgetting to take that defective product back to the store can cost you two of the most valuable commodities that exist. Time and money don’t grow on trees and if you take the time to organize and then you keep it that way, they are two commodities you don’t have to worry about losing. Organizing your business can bring you the same benefit, in a much bigger way. The value of your time is more and the money you stand to lose is a much higher amount. The price for being disorganized in your business is definitely a hefty one.

         
    The interim management lifestyle

     

    Interim management isn’t the career for you if you don’t like challenge and change. But for those of us who love both, it brings a rich variety of enhancing and intensive experiences: exposure to different industries, products and processes, and a variety of organisational structures, and cultural styles and the opportunity to establish an outstanding “track record for delivery”, added to which interim managers love not having to go through rounds of appraisals only to be told that: “unfortunately budgets for salary increases are limited”. Show Me The Money In fact, performance can probably never be more directly linked to pay. Even new interim managers can raise their fees for the next assignment as much as they like - providing the market thinks they're worth it. Enough said you might think, but operating through a limited company also reduces tax costs if more remuneration is taken through shareholder dividends. And don’t forget that the cost of IT, office furniture, consumables, some utilities, vehicle running costs, and indeed VAT, can be borne by the business. No Such Thing As Job Security Even in a “Permanent” Role Whilst even the best executive interim managers can be hit hard by an economic downturn, arguably there's no such thing as a "permanent” line management role any more. Anyway, even in downturns can’t interim managers just drop their fees to become more saleable? Well the truth is, it doesn’t always work that way. Nevertheless, many interims feel more (not less) secure, in the knowledge that their career has more longevity than the corporate alternative. Interim Management Lifestyle – More Choice It’s true that an interim management lifestyle means greater choice: flexibility between part-time or full-time work, working at home or on site, the frequency and duration of holidays. It also means that because of the objectivity that comes with not being a permanent employee, during assignments organisational politics are less of a grind. Interim management also means that a great career doesn't have to come at the expense of unsettling the family by relocating every three years or so. But it sometimes means working away from home perhaps for four or five nights over a long period, which isn’t easy for young families. And don’t forget to start pulling your weight around the home and talking to your spouse over dinner after spending nine months on your own in a hotel! Yes executive interim managers have more flexibility to spend quality time and extended holidays with the family between assignments, but realistically it isn’t always spent on a beach somewhere. Between interim management assignments the role morphs into “Sales Director” and interims become relentless networkers. So if you’re not good at self-promotion or not keen to become good at it fast – give it some thought. And then there’s the tedious administration: paying bills, filling in VAT returns. There is however a somewhat perverse upside to invoicing!

         
    The key importance of workforce management for organizations

     

    : Unless yours is a one-man organization, you achieve your organizational goals, to a smaller or greater degree, through a workforce. If that workforce is not productive, the efficiency of goals-achievement suffers and costs of achievement go up. To some extent, productivity can be ensured through use of fear. However, in modern organizations operating in a competitive environment, fear is becoming less and less effective. Workers have increasing choices for selecting their employers. This is particularly true of IT workforce with the specific kind of skills that your organization needs. You have not only to find people with the right skills but you also have to retain them. Both productivity and customer service can improve significantly if you are able to maintain a stable workforce. It is in this context that workforce management has become a key management area these days. What Is Workforce Management? Workforce management seeks to develop a workforce consisting of happy and productive workers through:

    • Good payroll and benefits packages and administration
    • Best HR practices that help recruit and retain the right kind of workers with the right set of skills
    • Training and developing the workers into a team with the right mix of skills and fitting in with the organizational culture
    • Monitoring performance and rewarding good performers
    • Forecasting requirements and developing career and succession plans to meet the requirements
    While the above is the generally accepted view of workforce management, newer and specialized definitions have also developed. These specialized kinds of workforce management cater to the emerging needs of service organizations and call centers. Workforce management software can help service organizations through:
    • Forecasting work orders
    • Planning the number of skills of technicians needed to service these work orders
    • Planning the tools and vehicles needed for the servicing
    • Scheduling the workers, tools and vehicles in an optimal manner using predefined rules
    • Assigning work orders to particular technicians in each area
    For call centers, workforce management software can:
    • Forecast call volumes throughout the day
    • Plan shifts in a customized manner
    • Schedules workers by skills and experience
    • Forecast seasonal changes in volumes
    • Monitor performance
    Workforce Management Contribution to Bottom Line The diversity of skill sets required in modern IT departments make it critical that these be assessed and managed properly. Otherwise, the IT department would rather be a drag on the resources of the organization instead of being a contributor to its bottom line. There would be an imbalance in the demands and availability of specific IT skills. Service organizations need to optimize the contribution of their workforce through scheduling and routing of their field service personnel. This scheduling is a complex exercise that needs to consider the skills, nearness to the service sites, availability of needed parts and other factors. It would need specialist workforce management software to handle this complexity in a reasonably satisfactory manner. Conclusion A workforce with right skill sets and experience can make a real contribution to achieving organizational objectives. With an increasingly competitive marketplace for skilled workers, only a highly effective workforce management could help organizations hire, develop and keep their skilled workforce. Workforce management software can help IT and service organizations optimize worker satisfaction and performance. We will look at different aspects of workforce management in a series of articles.

         
    The lie about leads

     

    I get a dozen e-mails a week offering me “free leads.” Most of these advertisements are bait to get agents to sign on with a particular insurance wholesaler or product provider as they grovel to add value by providing agents tools that will help make sales. But let’s take a closer look at what the industry calls a “lead” as this word is used inconsistently. The agent needs to know what’s being offered. Cold lead—this is worthless—it’s a name form a mailing list broker. The person may meet certain criteria—e. g., age, income or household value. Above that, it’s just a name. Like a name from a phone book. When I was a young stockbroker, the mutual fund wholesalers brought me 1,000 “leads” like this. When they left the office, I threw these in the trash. Right—I’m going to waste my time cold-calling strangers. Warm lead—the person has requested information by completing a card, an Internet form or expressed interest with no coaxing. Your best prospects will always be the ones that take action on their own, with no one convincing, no coaxing, no call from a telemarketer. This lead has value as the prospect has made a request and expressed interest. Telemarketed lead. This is supposedly a warm lead with interest in meeting—they tell you that the prospect is waiting for your call. I doubt it. It's poor people have time and inclination to talk to telemarketers on the phone and sales people. Rich people, the people you want to talk to, put their name on the “do not call list,” hang up on telemarketers and run away from sales people. Telemarketed prospects did not take action on their own. Someone called and pitched them and convinced them to take the next step. By the time you contact this prospect, the “convincing” has worn off and you basically have a cold lead. These are weak leads as opposed quality prospects who see an advertisement, a piece of direct mail or other offer and act on their own. Set appointment—this can be a very valuable lead but ask how the appointment was made. Did the prospect first call from an ad or direct mail offer and then a telemarketer set an appointment? That’s good, because this prospect took the initiative. Or, did the lead company call this person cold and talk them into an appointment? This is like the “tin man” lead—the firm that calls people at random stating that a representative will be in their neighborhood installing aluminum siding on a neighbor’s home and could stop by and show them how they too can increase their home’s value. This type of lead is weak and usually is not at home 30% of the time when you arrive for the appointment. When you consider a lead of any type, ask the critical questions: 1. How is this person qualified for my product or service—what criteria do they meet? 2. Were they cold called and convinced to be a “lead?” 3. Or did they act on their own, essentially raising their own hand to say “I’m interested!” It’s this third type of lead that you desire. At minimum, 10% of these people will become clients. This allows you to quantify the value of your lead as follows. If you earn $2500 from a client and are content with paying 10% to get that client ($250), then you would be willing to pay $25 per lead for 10 leads that resulted in at least one new client. To maximize the value of leads, make sure you have the sales skills. Sales skills do not come through experience—they come through training. So before you spend significant time and resources to buy leads and make presentations, gain the ability to close prospects. Get professional sales training from schools like Dale Carnegie, Sandler Institute or Huthwaite. If you don’t, you’ll waste your career earning a mediocre living and working harder than necessary.

         
    The meeting planner s online advantage 6 ways to reduce 55 of your daily workload

     

    Here are 6 things you can accomplish TODAY by switching to a fully-automated registration system: 1. Stop shuffling data. If you use Excel spreadsheets and/or Access databases to organize your data, then you have the ongoing task of transferring and compiling data to get the totals you need for your event. Eliminate these ongoing hassles by using a computerized system that automatically compiles and tallies all of your data for you... in real-time. 2. Eliminate manual follow-ups. When someone registers using paper or a web form, your manual work has just begun... printing, copying, folding, mailing, emailing, rinse & repeat. Eliminate these time-consuming activities by using online registration. The fully-automated system will email everyone right when they register with their receipt, invoice and event materials. 3. Process payments and credit cards automatically. Accepting credit card payments but manually processing them exposes you to entry errors - or worse, a declined card. Or you can just accept checks – taking longer to collect money. Eliminate these extra steps by having your system accept and process credit card and check payments for you ... the moment someone registers. 4. Provide a self-service option. Registrants will inevitably need to make changes. Avoid an influx of calls and email requests that interrupt your work day. Give your registrants the power of self-service with an automated system, which allows them to make their own changes in real-time. 5. End wait-list management. Limited space or popular events that sell-out quickly can become a burden to coordinate when you start receiving cancellations and wait-list requests. Take this task off your "to-do list" - accept waitlist requests online, and automatically notify your waitlisted registrants when space becomes available. 6. Make data entry obsolete. If you are using paper registrations or web forms that get emailed to you, then you have data entry or transfer hassles... a time consuming process that leaves you struggling with illegible handwriting and correcting wrong information. Eliminate these hassles by using an automated system, which collects and organizes registrant data online. A fully-automated, online registration system eliminates 55% of meeting planners’ registration hassles and workload.

         
    The meeting planner s online advantage 7 ways to cut down customer service issues

     

    7 Things You Can Do RIGHT NOW with a Fully-Automated System to Improve Your Customer Service: 1. Get contact info right the first time. There’s nothing more frustrating to a registrant than when an event organizer gets their information wrong. Each instance in your process where you manually enter or transfer data poses a risk for making errors. Using an automated system, which has everything built-in (online registration, accounting, badge printing), eliminates all data entry and data transferring issues. 2. Be sure that payment information is correct. When a registrant thinks they are registered because they gave you their information and credit card number; then finds out a week or two later their charge did not go through; stress is created. You can automatically processes credit card transactions in real-time; so there is no miscommunication. 3. Send impeccable follow-ups. Registrants like to know that everything is being properly handled with their registration and your event. When they don’t hear from you after they register, they get worried. Automatically send confirmation and reminder emails with a personalized touch. 4. Keep track of numbers daily. Events can go wrong when an event organizer doesn’t know the details of their event numbers on a daily basis. Real-time awareness of lack of demand or hyper-demand for different aspects of your events, allows sufficient time to make alternate preparations. Automated online systems make it easy to tally registrant data on a daily basis. 5.Organize your information. If you are managing your events with multiple spreadsheets or systems, you know it can be difficult to stay organized. If information gets lost or falls through a crack, it eventually becomes a dissatisfied attendee. Avoid unhappy customers by using a fully-integrated system... it should have all of the systems built-in: registrant preferences, accounting, badge printing and reporting. 6. Automate the waitlisting process. Registrants don’t mind things being sold-out when there is a well-communicated waitlisting process in place. A good registration system automatically provides a waitlist for registrants then notifies them the instant a spot opens up. If they accept the open spot, then their payment is automatically collected as well. 7. Eliminate frustrations with early-bird specials and discounts Registrants love to ask if they can get early-bird specials and discounts for which they know they do not qualify. They hate to hear "no" and you hate to say it. A fully-automated system qualifies everyone for the appropriate discounts, so you don’t need to.

         
    The meeting planner s online advantage 8 surefire ways to attract 20 more attendees

     

    8 Ways an automated system makes it easier for attendees, giving you MORE REGISTRATIONS: 1. Provide 24 hour, anywhere access. Give prospective registrants anytime/anywhere access to your event information so that they can easily find, refer back to, and recommend your event to others. An automated system increases the ease of access, enhancing the chances of people making a decision to attend your event. 2. Auto-fill information and steer attendees to your goal. Make it easier for registrants to say yes by auto-filling their registration form and auto-selecting their registration type options (member, non-member, sponsor, etc.) Some automated systems allow your form to pre-populate known contact information into a prospective attendee's registration form and then steer them down the proper registration path based on their registration type.. It's less confusing for them and you get correct data the first time. 3. Provide payment solutions. More payment options equals more registrants. Each person typically has a preferred mode of payment that, if not offered, will cause them to hesitate or not enroll at all. Make sure you offer ALL five of the major credit cards (Visa, Master Card, Amex, Diners & Discover), as well as checks, echecks, and PayPal. A good online registration system enables you to easily offer and accept all of these payment options, in real-time, with automatic processing. 4. Implement ‘one-stop shopping’. One of the biggest reasons people don’t register immediately for events is because they want to first check into travel arrangements. Using an online system to offer hotel booking options and flight arrangements in your online registration, means you will convince more people to register right away, minimizing the potential to forget about your event. 5. Present more details. In your online registration, give your registrants as much detail on your event as possible. Provide links to venue maps, further venue details, detailed agendas and speaker bios. It is easy to automatically generate an "Event Details" web page that makes it easy to provide extra details that people need during their registration process. 6. Send instant confirmations Give your registrants ‘warm-fuzzies’ by instantly confirming that their registration is complete. Increase your conversion rates by offering an extra e-freebie that you can include in your confirmation email along with their receipt/invoice and other event materials. The immediate follow-up that an automated confirmation email provides will increase your attendees’ confidence in referring others to attend your event. 7. Notify registrants of incomplete forms. 50% of potential registrants start, but do not complete their registrations. Send them an automated email letting them know that your event is well worth attending – along with a link back to your registration form. Give them five more reasons to attend or an extra incentive to complete their registration. There is only one system that currently offers this capability. 8. Provide a self-service option. Automated services enable users to make changes to their registrations online... versus having to call or email the event organizer. Give the attendee more control and reduce staff time in managing these changes. By promoting this option to registrants, more people will register because they won’t feel locked into their registration preferences. A fully-automated online registration system is specifically designed to make it easier for you and your registrants... attracting 20% more attendees in the process.

         
    The meeting planner s online advantage the 8 most important features of automated systems

     

    8 features of online registration systems which will improve your events TODAY: 1. Automated Many systems include over 15 standard email communications that can be customized, personalized and automated. Data is automatically collected in a database and at your fingertips for an unlimited number of reports; and downloadable in six different formats. 2. Integrated Online events are easily integrated with ad hoc emails via built-in mail systems, online surveys, donations and membership and subscription management systems, creating a one-stop shop for all kinds of online services. 3. Flexible Everything you create in an automated system can be customized to your company or organization's look and feel for a streamlined, consistent image through the entire process. Plus, your data is accessible to you in any number of formats through extensive custom and cross-event reporting functions. 4. Web-based Why is this so important? Using a web-based system means that you, your co-workers, your vendors - anyone can be granted access to all or parts of your event information - instantly and in real-time - from any computer with Internet access. Essential for mobile professionals like you. 5. Easy-to-use This may seem like a no brainer, but make sure you "test drive" any system prior to making a purchase. If possible, attend a live demonstration of any product you are considering, and/or open a trial account to test their service yourself. 6. Supported The support team needs to be accessible, responsive and knowledgeable before, during and after your event. We just mentioned taking the system for a test drive. Along with that you should have access to technical support to answer any questions you have as you try out the system. 7. Secure Make sure your data is protected. Ask if the system is hacker-safe. If it complies with Visa security requirements. Have they ever had a security breach of any kind?. The company should exceed all "standard" security measures - even those mandated by government and university customers. 8. Fast & stable A good registration system is hosted on state of the art equipment, which makes response times minimal. System down time is also important – don't settle for anything less than 98% "up time" or better.

         
    The meeting planner s online advantage the trick that doubles client satisfaction by doing less

     

    We all know that communication is the most important component in any relationship; and that can be applied to business as well. The more timely the information provided to your clients, colleagues and suppliers; the smoother your event will run and the happier everyone involved in your event will be. Think about it: if you had a vested interest in the success or operation of anything: a company, an event, or an investment and you didn't have the proper information to make informed decisions about your involvement, you most likely wouldn't stick around very long. You need to see accounting reports, you need to see registration reports, and you need to see return figures and projections. And those involved in your event are no different. For most meeting planners, this process of updating and informing stakeholders is a time-consuming process: collecting, organizing and tallying data and emailing or faxing everyone on a regular basis. In many cases, as the meeting planner gets busier, their reporting becomes less frequent, at the worst possible time. And then suppliers, colleagues, and clients don’t get informed in time. Client Satisfaction and Event Success Are Being Affected if You Manually Run and Send any of the Following Reports: * Attendee Reports * Revenue Reports * Account Receivable Reports * Break-Out Session Reports * Lodging & Travel Reports * Shopping Cart Reports * Dining Preference Reports * Name Badge Output The Trick The trick is to make good use of a system that automatically provides web-access to these reports giving your clients, suppliers, and colleagues access to up-to-the-minute reports anytime they want, from anywhere in the world... without you having to lift a finger! So you see, you save yourself time consuming reporting work, while your clients and colleagues receive more of the information they need.

         
    The modular office

     

    Modular office is a great way of solving your office space problems, from construction sites to golf courses, a lot of businesses are using modular office solutions today. Modular offices can be found throughout the country, in all regions and areas, this is mainly due to the fact that modular office building has progressed significantly over the last decade or so, and modular offices today can be used as a multi functional moveable spacing solution, the modular office can be designed to cold and warm areas, to keep humidity out and to securely hold any kind of material you need to store. If you are thinking about getting a modular office for your backyard, or for your home office, you can not have picked a "hotter" subject more than modular offices, since today a lot of people are moving to work at home, to avoid time consuming commuting and to increase the time they spend with their families, the modular office provides an inexpensive and fitting solution for the home based worker or the home bases entrepreneur. Modular office space can be designed and customized to serve your business, the great thing about the modular office is that this industry started by giving its services to factories and plants, so the flexibility in construction is amazing, remember that these modular offices can be used for many different industries, clean rooms and computer rooms, and on site selling points, the variety is incredible and you can you this to your benefit. All you need to do when choosing a modular office is decide what is the solution that fits you best, have an idea of the interior design and the functional needs of the modular office and choose the company you want to order it from, if its a professional company they will walk you through all the steps and you will have yourself your own designed space in a matter of weeks. The modular office provides the perfect solution to small businesses or a business on the move, the modular office eliminates a lot of the old construction industry problems people always complained about, the building procedure is not dependent on weather, on the workers showing up on time and the constructor mood. Modular offices have a huge advantage over the traditional building style, provided you are looking for a new, moveable and low priced office solution. Modular office construction is the most time efficient setup you can find today, the start end date is very clear and you will be very surprised on how punctual this industry can be, compared with other options. Using modular office building allows you to develop your land or area you plan to use for the modular office and in the same time have the modular office building continue on another location, this is one of the significant advantages a modular office has, you can keep doing what you were doing at the certain place, the modular unit will not be there before it is finished, and in most cases, when it will be finished all you will need it to put it in place, perform a few adjustments and that’s it, your new modular office will be in place.

         
    The occupational safety health administration ergonomics education for the 21st century workplace

     

    The Occupational Safety Health Administration -- OSHA -- is dedicated to assisting the owners, operators and managers of business enterprises in the United States in creating safer and more healthy work environments. In this regard, OSHA has created educational opportunities which the owners, operators and managers of business enterprises can take advantage of when they are interested in workplace safety and ergonomics. The educational opportunities that are provided by OSHA when it comes to ergonomics and the workplace takes two different formats in this day and age. First, OSHA provide written educational materials -- both in real world and digital form on the Internet and World Wide Web. Second, OSHA provides in person training, seminars and classes designed to assist the owners, operators and managers of a business enterprise in designing safe, healthy and ergonomically designed workplaces. OSHA provides its written and digital educational materials regarding ergonomic issues for no charge to business owners, operators, managers and employees. They offer a wide array of different written materials, educational materials that can be used to work towards a safer and healthier workplace. As an aside, in addition to the written materials provided by OSHA, the agency has also developed video presentations and audio materials that can also be helpful to a business enterprise intent on designing a truly ergonomically effective workplace. In most instances, there is a nominal charge for these video and audio materials. Many of these items are suitable to be used in workplace training seminars and sessions. As referenced above, OSHA -- through its trained staff -- is also in the business of providing onsite training to businesses (and employees) regarding issues relating to workplace safety and health. This includes training in regard to ergonomic related matters and issues. The onsite training seminars can be had in many different forms and on many different topics relating to workplace health, safety and ergonomic issues. Indeed, the staff of the local OSHA office will be able to work with a particular business in designing and developing an onsite training seminar that will meet perfectly the needs and objectives of a particular business, its managers and its employees. Information on the educational materials and opportunity that are available through OSHA can be found at the agency’s website, the address of which is OSHA. gov. The site is user and consumer friendly and easy to utilize and negotiate.

         
     
         
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